As Bro Tedarik ve Danışmanlık Anonim Şirketi (“the Company”), we are committed to protecting the privacy of our users and ensuring the security of their personal data.

This text explains for what purposes your personal data is collected, how it is protected, and what your rights are within the scope of the Law on the Protection of Personal Data No. 6698 (“LPPD”), relevant regulations, and electronic commerce legislation.

This policy applies to all personal data collected via our website www.broretail.com (“the Site”).

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1. Data Controller

Your personal data is processed by Bro Tedarik ve Danışmanlık Anonim Şirketi in the capacity of data controller.

 

Contact Information:

📧 Email: info@broretail.com

📍 Address: Büyükşehir Mah. Cumhuriyet Cad. Ekinoks Residence No:1/96 Beylikdüzü 34520 İstanbul / Türkiye 🌐 Website: www.broretail.com

 

2. Processed Personal Data
The following types of personal data may be collected through our website:

Identity Information: Name, surname.

Contact Information: E-mail address, phone number.

Customer Transaction Information: Order details, payment history, delivery information.

Financial Data: Invoice details, payment method (where legally required).

Internet Usage Data: IP address, device information, cookie records, session duration, referral information.

Communication/Form Information: Messages and feedback sent via the contact form.

 

3. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:

Execution of product and service sales processes.

Receiving orders, invoicing, and delivery.

Management of customer requests and complaints.

Conducting campaigns, promotions, and marketing activities (subject to your consent).

Evaluating your contact forms and responding to you.

Improving user experience and measuring site performance.

Analyzing site traffic and usage statistics via cookies.

Fulfillment of legal obligations.

 

4. Method of Collection and Legal Basis
Your personal data is processed:

Electronically via forms on the website, membership/shopping steps, communication channels, and cookies;

Within the scope of the legal grounds specified in Articles 5 and 6 of the LPPD (establishment or performance of a contract, legal obligation, legitimate interest, or explicit consent).

 

5. Transfer of Personal Data
Your collected personal data may be shared with:

Payment infrastructure providers, cargo companies, hosting service providers, advertising and marketing partners, technical support providers, and legally authorized public institutions.

Data is transferred only when required by business operations or legal obligations.

 

6. Privacy and Data Security
As Bro Tedarik ve Danışmanlık A.Ş., we take technical and administrative measures to protect your personal data against unauthorized access, loss, misuse, and alteration. In this context:

Data is stored in encrypted environments.

Access authorizations are restricted.

Only authorized personnel have access.

Server security systems are regularly audited.

 

7. Cookie Policy
7.1. What is a Cookie? Cookies are small data files saved to your device when you visit our website. This allows the site to recognize you and remember your preferences.

7.2. Types of Cookies Used

Mandatory Cookies: Necessary for the basic functions of the site to work.

Analytical and Performance Cookies: Analyze site traffic and measure performance.

Functional Cookies: Personalize the experience by remembering user preferences.

Advertising/Marketing Cookies: Used to present content and campaigns relevant to your interests.

7.3. Third-Party Cookies Bro Tedarik ve Danışmanlık A.Ş. may use cookies from service providers such as Google Analytics, Meta (Facebook/Instagram), TikTok Ads, and YouTube. These cookies are subject to the privacy policies of the third parties.

7.4. Managing Cookies You can disable, delete, or change your cookie preferences through your browser settings. However, disabling some cookies may cause some functions of the site not to work properly. Cookie management links for popular browsers:

Chrome: chrome://settings/cookies

Firefox: about:preferences#privacy

Edge: edge://settings/content/cookies

Safari: Preferences > Privacy > Manage Cookies

 

8. User Rights (LPPD Article 11)
Regarding your personal data, you have the following rights:

To learn whether your personal data is processed.

To request information if your personal data has been processed.

To learn the purpose of processing and whether they are used appropriately.

To know the third parties to whom data is transferred domestically or abroad.

To request rectification if processed incompletely or incorrectly.

To request deletion or destruction if processed in violation of the LPPD.

To request notification of rectification or deletion operations to third parties to whom data has been transferred.

To object to the occurrence of a result against you by analyzing the processed data exclusively through automated systems.

To request compensation for damages in case you suffer damage due to unlawful processing of your personal data.

 

9. Method of Application
You can submit your requests regarding your rights in writing or via your registered electronic mail (KEP) address to: 📧 info@broretail.com

Your requests will be concluded free of charge within 30 days at the latest, pursuant to Article 13 of the LPPD.

 

10. Policy Changes
This policy may be updated from time to time depending on changes in current legislation or company practices. The updated version enters into force on the date it is published on our website.

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© Bro Tedarik ve Danışmanlık Anonim Şirketi – All Rights Reserved. Last Update Date: October 23, 2025